Terms and Conditions

This is an Oltco business operated under franchise and independently owned

Your attention in particular is drawn to clauses 10 and 12 if you are a consumer and clauses 11 and 13 if you are a business. Both business and consumer customers are directed to clause 14.

  1. These terms
    • What these terms cover. These are the terms and conditions on which we supply our goods and services to you.
    • Why you should read them. Please read these terms carefully. These terms tell you who we are, how we will provide goods and services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you would like to discuss these terms with us, please contact us.
    • Are you a business customer or a consumer? In some areas you will have different rights under these terms depending on whether you are a business or consumer. You are a consumer if:
  • You are an individual.
  • You are buying services from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).

Provisions specific to consumers only are clauses 7.2, 7.3, 7.4, 8.3, 8.4, 10 and 12 and those specific to businesses only are in clauses 1.4, 6.4, 11 and 13.

  • If you are a business customer this is our entire agreement with you. If you are a business customer these terms and the Contract Details constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms or the Contract Details and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract.
  1. Information about us and how to contact us
    • How to contact us. You can contact us by telephoning head office on 0800 040 7795 or by writing to us at info@oltco.co.uk or head office at 13 Pergolla Road, Newquay, Cornwall, TR7 1RP
    • How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us.
    • “Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
  2. Our contract with you
    • How we will accept your order for our goods and/or services. Our acceptance of your order for our goods and/or services will take place when you pay the deposit to us or we have both signed the Contract Details document or we email you to accept it, at which point a contract will come into existence between you and us.
    • If we cannot accept your order for our goods and/or services. If we are unable to accept your order for our goods and/or services, we will inform you of this and will not charge you for any good and/or service. This might be because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of our goods and/or services or because we are unable to meet any deadlines you have specified.
  3. Your and our rights to make changes and images
    • If you wish to make a change to the order for goods and/or services you have made please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the goods and/or services, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
    • Minor changes to the goods and/or services. We may change the goods and/or services to reflect changes in relevant laws.
    • The images on our website are for illustrative purposes only.
  4. Providing the goods and services and your responsibilities
    • When we will provide the goods and/or services. We will provide the goods and begin the services on the date agreed with you during the order process. The estimated completion date for the services is as told to you during the order process.
    • We are not responsible for delays outside our control. If our supply of the goods and/or services is delayed by an event outside our control, including but not limited to delays due to adverse weather conditions, then we will contact you to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any goods and/or services you have paid for but not received.
    • If you do not allow us access to provide goods and/or services. If you do not allow us access to your property to provide the goods and/or perform the services as arranged (and you do not have a good reason for this) we may charge you additional costs incurred by us as a result. If, despite our reasonable efforts, we are unable to contact you or re-arrange access to your property we may end the contract and clause 9.2 will apply.
    • What will happen if you do not give required information to us. We may need certain information from you so that we can supply the goods and/or services to you. If so, we will contact you to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and clause 9.2 will apply) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the goods and/or services late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
    • Reasons we may suspend or delay (other than for reasons outside of our control) the supply of goods and/or services to you. We may have to suspend or delay (other than for reasons outside of our control) the supply of goods and/or services to:
      • deal with technical problems or make minor technical changes;
      • deal with problems and/or delays at a site or property other than your site or property;
      • change the way we provide the goods and/or services to reflect changes in relevant laws and regulatory requirements;
      • make changes to the goods and/or services as requested by you or notified by us to you (see clause 4).
    • Your rights if we suspend the supply of goods and/or services. We will contact you in advance to tell you we will be suspending supply of the goods and/or services, unless the problem is urgent or an emergency.
    • We may also suspend supply of the goods and/or services if you do not pay. If you do not pay us for the goods and/or services when you are supposed to (see clause 6.3) and you still do not make payment within 14 days of us reminding you that payment is due, we may suspend supply of the goods and/or services until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the goods and/or services. As well as suspending the goods and/or services we can also charge you interest on your overdue payments (see clause 6.5).
    • In carrying out preparatory work relating to the services and after finishing providing the goods and services, every possible care will be taken by us to minimise disturbance caused by vehicles and equipment.
    • When you own goods. You own a product which is goods once we have received payment in full.
    • We endeavour to provide a seamless finish to any driveway surface, however this is not always possible. In such circumstances a joining or expansion strip may be required.
    • It is your responsibility to protect your driveway surface from footprints and animal prints after the services have been completed. You must leave pathways (foot traffic only) to cure for 24 hours and driveways (vehicles) to cure for 48 hours immediately after the Services have been completed. If any repairs are needed at a later date it is possible to repair small areas using a mix of the same blend of stone, however it may take a while for the repaired area to tone in depending on the age of the original surface. Because it is a natural stone there also might be a slight difference in colour of the repaired area.
    • By entering into the Contract, you accept that resin will follow the natural contours and levels of existing surfaces.
    • It is your responsibility to:
      • obtain any necessary planning permission and/or building permits that are required in connection with the services or any wider project or works that the services form part of; and
      • provide complete access to the area where the goods and/or services will be provided and the surrounding area if providing access to that area is within your power for materials, machinery and the provision of all necessary electrical, water and any other services.
  1. Price and payment
    • Where to find the price for the goods and services. The price of the goods and services (which includes VAT) will be the price for the goods and services stated on the Contract Details document.
    • We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the goods and/or services, we will adjust the rate of VAT that you pay, unless you have already paid for the goods and/or services in full before the change in the rate of VAT takes effect.
    • When you must pay and how you must pay. We only accept payment by BACS. You must make an advance payment of 50% of the price of the goods and/or services, before we start providing them. We will invoice you for the balance of the price of the goods and/or services when we have completed providing them. You must pay each invoice within 14 calendar days after the date of the invoice.
    • Our right of set-off if you are a business customer. If you are a business customer you must pay all amounts due to us under these terms in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).
    • We can charge interest if you pay late. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 2% a year above the base lending rate of Barclays Bank Plc from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
  2. Your rights to end the contract
    • Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at 7.1.1 to 7.1.3 below the contract will end immediately and we will refund you in full for any goods and/or services which have not been provided. The reasons are:
      • we have told you about an upcoming change to the goods and/or services or these terms which you do not agree to;
      • there is a risk that supply of the goods and/or services may be significantly delayed because of events outside our control; or
      • you have a legal right to end the contract because of something we have done wrong.
    • Exercising your right to change your mind if you are a consumer (Consumer Contracts Regulations 2013). If you are a consumer then you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.
    • When consumers do not have a right to change their minds. Your right as a consumer to change your mind does not apply in respect of services, once these have been completed, even if the cancellation period is still running.
    • How long do consumers have to change their minds? You have 14 days after you receive the goods (in respect of goods) and in respect of services 14 days from the day we email you to confirm we accept your order of services or you sign these terms and conditions (whichever is earlier). However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.
  3. How to end the contract with us (including if you are a consumer who has changed their mind)
    • Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:
      • Phone or email. Call 0800 040 7795 or 64 Tower Rd, Newquay, Cornwall, TR7 1LY Please provide your name, home address, details of the order and, where available, your phone number and email address.
      • By post. Print off the form at the back of these terms and post it to us at the address on the form. Or simply write to us at that address, including details of the goods and/or services, when you ordered the goods and/or services and your name and address.
    • How we will refund you. If you are entitled to a refund under these terms we will refund you the price you paid for the goods and/or services by the method you used for payment. However, we may make deductions from the price, as described below.
    • When we may make deduction from refunds if you are a consumer exercising your right to change your mind. If you are exercising your right to change your mind we may deduct from any refund an amount for the supply of the services for the period for which they were supplied, ending with the time when you told us you had changed your mind. The amount will be in proportion to what has been supplied, in comparison with the full coverage of the contract. In respect of goods, we may reduce the refund of the price to reflect any reduction in the value of the goods.
    • When your refund will be made. We will make any refunds due to you as soon as possible. If you are a consumer exercising your right to change your mind then your refund will be made within 14 days of your telling us you have changed your mind.
  4. Our rights to end the contract
    • We may end the contract if you break it. We may end the contract for a services at any time by writing to you if:
      • you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due;
      • you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the goods and/or services; or
      • you do not, within a reasonable time, allow us access to your premises to supply the goods and/or services.
    • You must compensate us if you break the contract. If we end the contract in the situations set out in clause 9.1 we will refund any money you have paid in advance for goods and/or services we have not provided but we may deduct or charge you reasonable compensation.
  1. Your rights in respect of defective goods and/or services if you are a consumer
    • If you are a consumer we are under a legal duty to supply goods and/or services that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the goods and/or services. Nothing in these terms will affect your legal rights.

Summary of your key legal rights

This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.

If your product is goods, the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:

a) Up to 30 days: if your goods are faulty, then you can get an immediate refund.

b) Up to six months: if your goods can’t be repaired or replaced, then you’re entitled to a full refund, in most cases.

c) Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back.

If your services is services, the Consumer Rights Act 2015 says:

a) You can ask us to repeat or fix a service if it’s not carried out with reasonable care and skill, or get some money back if we can’t fix it.

b) If you haven’t agreed a price beforehand, what you’re asked to pay must be reasonable.

c) If you haven’t agreed a time beforehand, it must be carried out within a reasonable time.

See also clause 7.1.

  1. Your rights in respect of defective products if you are a business
    • If you are a business customer we warrant that on completion of the installation of the goods shall:
      • conform in all material respects with their description;
      • be free from material defects in design, material and workmanship;
      • be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and
      • be fit for any purpose held out by us.
    • Subject to clause 3, if:
      • you give us notice in writing within a reasonable time of discovery that a product does not comply with the warranty set out in clause 1; and
      • we are given a reasonable opportunity of examining such product;

we shall, at our option, repair or replace the defective product, or refund the price of the defective product in full.

  • We will not be liable for a product’s failure to comply with the warranty in clause 1 if:
    • you make any further use of such product after giving a notice in accordance with clause 2.1;
    • the defect arises because you failed to follow our oral or written instructions as to the storage, installation, commissioning, use or maintenance of the product or (if there are none) good trade practice;
    • the defect arises as a result of us following any drawing, design or specification supplied by the Customer;
    • you alter or repair the product without our written consent; or
    • the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions.
  • Except as provided in this clause 11, we shall have no liability to you in respect of a product’s failure to comply with the warranty set out in clause 1.
  • These terms shall apply to any repaired or replacement products supplied by us under clause 2.
  1. Our responsibility for loss or damage suffered by you if you are a consumer
    • We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
    • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation or for breach of your legal rights in relation to the goods and/or services;
    • When we are liable for damage to your property. If we are providing goods and/or services on your property, we will make good any damage to your property caused by us while doing so. However, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover while providing the goods and services, including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and, where installed by us, correctly installed; and for defective products under the Consumer Protection Act 1987.
    • Subject to clause 12.2, some of the gravel and shingles supplied may occasionally contain very minor concentrations of iron minerals, which upon weathering may result in areas of rust staining. These iron minerals occur naturally within the gravel deposits, and we do not accept responsibility for any loss or damage suffered as a result of rust staining.
    • We are not liable for business losses. If you are a consumer we only supply the goods and/or services for to you for domestic and private use. If you use the goods and/or services for any commercial, business or re-sale purpose our liability to you will be limited as set out in clause 13.
    • By entering into the Contract, you accept that Resin Bound is a hand trowelled surface and that there may be shadowing in low light.
  2. Our responsibility for loss or damage suffered by you if you are a business
    • Nothing in these terms shall limit or exclude our liability for:
      • death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
      • fraud or fraudulent misrepresentation;
      • breach of the terms implied by section 12 of the Sale of Goods Act 1979;
      • defective products under the Consumer Protection Act 1987;
      • breach of section 2 of the Supply of Goods and Services Act 1982; or
      • any matter in respect of which it would be unlawful for us to exclude or restrict liability.
    • Subject to clause 13.1:
      • we shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and
      • our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to eighty per cent (80%) of the total sums paid by you for goods and/or services under such contract.
    • Except to the extent expressly stated in clause 1 all terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.
    • Subject to clause 1, some of the gravel and shingles supplied may occasionally contain very minor concentrations of iron minerals, which upon weathering may result in areas of rust staining. These iron minerals occur naturally within the gravel deposits, and we do not accept any loss or damage suffered as a result of rust staining.
    • By entering into the Contract, you accept that Resin Bound is a hand trowelled surface and that there may be shadowing in low light.
  3. Our warranty

You have been given a copy of the Oltco guarantee which applies in addition to your statutory rights and those rights provided under these terms to the goods and/or services we have provided to you. You must follow all our aftercare & maintenance instructions for the guarantee to be valid.

  1. Other important terms
    • We will take pictures and/or videos before the goods and services are provided, and of the goods we have provided and/or the outcome from the provision of our services for marketing purposes. These pictures and/or videos may be taken at your premises. Unless you tell us in writing otherwise, you agree by entering into the Contract with us that we may use the pictures and/or videos we take for marketing purposes.
    • How to tell us about problems. If you have any questions or complaints about the goods and/or services, please contact us. You can contact us using the details above.
    • How we will use your personal information. We will only use your personal information as set out in our policy which is available on the website.
    • We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation.
    • You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
    • Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
    • If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
    • Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the goods and/or services, we can still require you to make the payment at a later date.
    • Which laws apply to this contract and where you may bring legal proceedings if you are a consumer. These terms are governed by English law and you can bring legal proceedings in respect of the goods and/or services in the English courts. If you live in Scotland you can bring legal proceedings in respect of the goods and/or services in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the goods and/or services in either the Northern Irish or the English courts.
    • In the unlikely event of there being issues with your installation and we are unable to resolve matters between us, you authorise us to pass your details to QASSS Limited who are independent third party and an approved body with Chartered Trading Standards Institute for the provision of Alternative Dispute Resolution services.
    • Which laws apply to this contract and where you may bring legal proceedings if you are a business. If you are a business, any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.

Model Cancellation Form for consumer customers

(Complete and return this form only if you wish to withdraw from the contract)

To [TRADER’S NAME, ADDRESS, TELEPHONE NUMBER AND, WHERE AVAILABLE, FAX NUMBER AND E-MAIL ADDRESS TO BE INSERTED BY THE TRADER]

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate

© Crown copyright 2013.

 

This Web Site and any content is for information purposes only and Oltco Ltd, does not make any representation or warranty (express or implied) and does not accept any responsibility or liability as to, or in relation to, the accuracy or completeness of the information contained on the Web Site or any other written or oral information made available to any interested party or its advisers and any liability in respect of any such information or any inaccuracy on, or omission from, the Web Site is to the fullest extent permitted by law expressly disclaimed.

This Web Site may contain links to other Web Sites, which are not under the control of and are not maintained by us. We are not responsible for the content of such Web Sites. We provide these links for your convenience only but do not endorse nor edit nor vet the material on such Web Sites. We exclude all liability arising or resulting therefrom.

This Web Site, its contents, the services described, and /or supplied pursuant to, the same and these terms and the terms of any such supply shall be governed only by English law and the Courts of England shall have exclusive jurisdiction over any claims/disputes arising in relation thereto.

If any of these provisions shall be declared invalid in whole or in part, such provision shall be severed and the remaining provisions and/or part shall remain in full force and effect.

Oltco Ltd may revise these Terms at any time by updating this posting. You should visit this page from time to time to review the, ‘then current’, Terms because they are binding on you.

Use of this Web Site constitutes acceptance of the Oltco Ltd Terms and Conditions.

Any material, information or other communication you transmit or post to this Site will be considered non-confidential and non-proprietary (‘Submissions’). Oltco Ltd will have no obligations with respect to the Submissions. Oltco Ltd and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Submissions and all data, images, sounds, text, and other things embodied therein for any and all commercial or non-commercial purposes. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.

Oltco Ltd may, but is not obligated to, monitor or review any areas on the Site where users transmit or post Submissions, including but not limited to bulletin boards and the content of such Submissions. Oltco Ltd, however, will have no liability related to the content of any Submissions, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. Oltco Ltd retains the right to remove Submissions that include any material deemed abusive, defamatory, obscene or otherwise unacceptable.

(1) Definitions and interpretation

In this Agreement “we” means Oltco Ltd (and “us” and “our” shall be construed accordingly); and “you” means the relevant customer or potential customer as the case may be (and “your” shall be construed accordingly).

In this Agreement, the following definitions shall apply:

“Agreement” means this agreement incorporating any terms set out in our Second Acknowledgement;

“First Acknowledgement” means the initial automatic email acknowledgment, which we will send to you after receiving your Order;

“Intellectual Property Rights” means all intellectual property rights wherever in the world arising, whether registered or unregistered (and including any application or right of application), including copyright, moral rights, performers’ rights, performers’ moral rights, know-how, confidential information, trade secrets, business names and domain names, trade marks, patents, petty patents, utility models, design rights, semi-conductor topography rights, database rights and all rights in the nature of unfair competition rights or rights to sue for passing off;

“Order” means your order for Products made via the Site;

“Products” means goods, which may be purchased by you from the Site;

“Second Acknowledgement” means the email acknowledgment which we will send to you (where appropriate) confirming acceptance of your Order;

“Site” means the website at http://www.oltco.uk.com/ or any successor site operated by us from time to time.

(1) About us

Our full name is Oltco Ltd. Our registered office and trading address is Long Trail, Rawley Lane, Newquay, Cornwall, TR7 2EU. Our company registration number is 4738740. Our email address is info@oltco.co.uk.

Our VAT number is 837 1004 54

(4) The Products

All products are described in detail within the Site.

(2) General terms

Images of Products on the Site are for illustrative purposes; actual Products may differ from such images.

We will treat all your personal information that we collect in connection with your enquiry in accordance with the terms of our Privacy Policy; use of our website will be subject to our Website Terms and Conditions

This Agreement may only be varied by an instrument in writing signed by both you and us. We may revise these terms from time-to-time, but such revisions will not affect the terms of any Agreement, which we have entered into with you.

If any provision of this Agreement is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Agreement shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted.

No waiver of any term, provision, or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that term, provision or condition or any other term, provision or condition of this Agreement.

You may not assign, charge, sub-contract or otherwise transfer this Agreement, or any of your rights or obligations arising under this Agreement. Any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer this Agreement, or any of our rights or obligations arising under this Agreement, at any time providing such action does not serve to reduce the guarantees benefiting you under this Agreement.

This Agreement is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under this Agreement is not subject to the consent of any person who is not a party to this Agreement.

This Agreement contains the complete agreement between the parties with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether oral or written.

This Agreement will be governed by and interpreted in accordance with the laws of the England, and the English courts shall have exclusive jurisdiction with respect to any dispute arising under this Agreement